We've compiled a list of the questions we get asked the most often. Simply click on one of the question directly below.

How do I clean my Shutters?
For minor dirt and stains, clean with warm water on a damp cloth. Wipe dry. If more thorough cleaning is necessary, use a mild detergent diluted in water to a 5% solution and apply with a cotton cloth. Rinse area with plain water to remove any detergent residue and dry with a cloth. Occasional clean with a brush should keep shutters clean.
What is your delivery time?
Our normal delivery time For custom made shutters is 2-3 weeks
Difference between Canopies and Awnings
Both awnings and canopies are outdoor structures made to offer protection from the sun and/or rain. The difference between a canopy and awning is that a canopy is a more permanent attached or detached structure (to a home or building) with posts, beams, and rafters as opposed to an awning, which is attached to the house or building.
Why choose wood shutters vs vinyl shutters?
Wood shutters, as opposed to vinyl shutters, are long-lasting, require little maintenance, and provide a fashionable appearance for the home or warm atmosphere for the workplace. No matter how large the window or door, wood shutters can be easily tailored to match it, regardless of the size. Vinyl blinds are a smart choice if you value quantity over quality. Although less expensive, they are nonetheless useful and functional as a temporary fix.
What areas do we deliver?
We operate in the following areas: California, USA. Nevada, USA. Arizona, USA. Baja California, México.
Why does Sunshade Factory manufactures in México instead of the United States?
We understand that with greater purchasing power we are able to remove unnecessary risk from your business and provide you with a vast affordable product range with great lead times. The benefit of importing is that we help reduce manufacturing costs, offer innovative and customizable solutions.
Where does Sunshade Factory wood come from?
All of our wood source comes from Wisconsin state certified forest lands that comply with FSC and SFI standards. Hand selected North-American Basswood that is great for its stability, unformed coloring, and its resistance to warping.
Do the shade solutions have warranty?
We offer one of the most comprehensive warranties in the business. Please read carefully for details on our warranty, here for shutters warranty , here for canopies and awnings warranty. We want all our customers to be satisfied and enjoy their shade experience for many years.