Shutters Warranty

When you select our products, our goal is to give you a best experience, from design that will provide a lifetime of beauty and excellence to service that’s there when you need it most. Our Warranty, as described below, represents our dedication to your complete satisfaction.

WHAT'S COVERED

Original defects in materials or workmanship for as long as the original purchaser owns the product (unless shorter periods are noted below), assuming the product was properly installed.

All internal mechanisms, components, and brackets.

For three (3) years from the date of purchase.

Repairs under this warranty will be made with like or similar parts.

WHAT'S NOT COVERED

Normal wear and tear Damage caused by abuse, accidents, alterations, misuse; failure to follow instructions for measurement, installation, use, cleaning, or maintenance Discoloration, fading, cracking, shrinking or stretching caused by long exposure to direct sunlight Slight color variation; natural variations in color, grain, or weave of organic materials Slight warpage of wood blinds or shutters; excessive warpage caused by high humidity Shipping or labor costs incurred by taking product down, re-measuring, or re-installation To Obtain Warranty Service To learn more about warranty claims, contact your Sunshade Factory Co dealer.

If you have additional concerns, you can reach

Warranty claims must be accompanied by the original sales receipt as well as details regarding the nature of the problem, location of the product, etc. warranty claims may be submitted to the customer service center at:

The obligations of D’la O Window Coverings Group are limited to the replacement or repair of parts or products found to be defective. It is at the sole discretion of D’la O Window Coverings Group to determine whether product will be replaced or repaired.

No person is authorized to extend or alter this warranty.